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Privacy Policy – Giraffa

The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we will do with your personal information.

Your consent to our use of cookies in accordance with the terms of this policy when you first visit our website allows us to use cookies every time you visit the website.

Informed consent under Israeli law

According to Amendment 13 to the Israeli Privacy Protection Law, we are required to obtain your informed, free, and explicit consent before collecting and processing your personal information.

  • Informed consent: We clearly explain what information is collected, why it is collected, and how it is used.
  • Free consent: You are free to refuse or withdraw your consent at any time.
  • Explicit consent: We request separate consent for each purpose, including analytics and marketing cookies.
  • Separate agreement: We seek separate consent for each purpose and do not assume general consent.

Information we collect

Information about your computer, including your IP address, geographic location, browser type and version, and operating system

Information about your visits and use of the site, including referral source, length of visit, page views, and your navigation path through the site

Information, such as your email address, that you enter when registering on our website

Information you enter when creating a profile on our website—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, education details, and employment details.

Information, such as your name and email address, that you enter to subscribe to our email notifications and/or newsletter.

The information you enter when using the services on our website

Information generated while using our website, including when, how much, and under what circumstances you use it

Information related to anything you purchase, services you use, or transfers you make on our website, including your name, address, phone number, email address, and credit card details.

Information that you post on our website with the intention of publishing it on the internet, including your username, profile pictures, and the content of your comments.

Information contained in messages you send to us via email or through our website, including the content of the message and its metadata

Any other type of personal information you send to us

Before disclosing another person's personal information to us, you must obtain that person's consent for both the sharing and the processing of that personal information in accordance with this policy.

cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either "persistent" cookies or "session" cookies: A persistent cookie will be stored on your browser and will remain valid until its set expiration date, unless deleted by the user before the expiration date; A session cookie, on the other hand, will expire at the end of your current browsing session, when you close your browser. Cookies do not typically contain personally identifiable information, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

The names of the cookies we use on our website, and the purposes for which they are used, are listed below:

We use Google Analytics services on our website to identify a computer when a user visits the website / track users during their use of the website / allow us to use a shopping cart on the website / improve the usability of the website / analyze the use of the website / manage the website / prevent fraud and improve the security of the website / customize the website for each user / use targeted advertisements that may be of particular interest to certain users

Use of your personal information

Personal information provided to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:

  • Managing our website and business
  • Customizing the site for you
  • Enable you to use the services available on our website
  • Shipping of goods purchased through the website
  • Provision of services purchased through the website
  • Sending statements, transaction invoices, and payment reminders to you, and collecting payments from you
  • Send you commercial messages that are not marketing-related
  • Send you email notifications that you have specifically requested
  • Sending you our newsletter by email, if you have requested it (you can let us know at any time that you no longer need the newsletter)
  • Sending marketing messages related to our business and the businesses of carefully selected third parties that we believe may be of interest to you, by mail or, in cases where you have specifically agreed to this, by email or similar technologies (you can let us know at any time if you no longer wish to receive marketing messages)
  • Providing statistical information about our users to third parties (but these third parties will not be able to identify any individual user based on this information)
  • Handling inquiries and complaints submitted by you or relating to you and connected to our website
  • Keep our site secure and prevent fraud
  • Verification of compliance with the terms of service governing the use of the website (including monitoring of private messages sent through our website's private messaging service)
  • and other uses

If you provide us with personal information for publication on our website, we will publish that information and use it in other ways in accordance with the license you provide us. You can use your privacy settings to restrict the publication of your information on our website, and you can change these settings using the privacy controls on the website. We will not provide your personal details to any third party without your consent for their direct marketing purposes or those of any other third party.

Disclosure of personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any company in our group of companies (which means our subsidiaries, our ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • As required of us by law
  • In the context of any existing or future legal proceedings
  • To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes)
  • To the purchaser (or potential purchaser) of any business or property that we acquire (or are considering acquiring)
  • And to any person whom we reasonably believe may apply to a court or other competent authority for disclosure of the personal data, where we reasonably believe that such court or authority will order the disclosure of such personal data.

Except as described in this policy, we will not provide your personal information to third parties.

Keeping personal details

This section details our data retention process and policy, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose or purposes will not be kept longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:

  • As required of us by law
  • If we believe the documents may be relevant to any ongoing or potential legal proceedings
  • To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes)

Protecting your personal information

We will take reasonable organizational and technical precautions to prevent the loss, misuse, or alteration of your personal information.

  • We will store all personal details you provide on secure servers (protected by password and firewall).
  • All computerized financial transactions conducted through our website will be protected by encryption technology.
  • You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee that data sent over the Internet will be secure.
  • You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).

Corrections

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

Your rights under Israeli law

According to Amendment 13 to the Israeli Privacy Protection Law, you have the following rights:

  • Right to know: Get full info on how we collect info, why we use it, and who we share it with.
  • Right of access: Request and receive a copy of the information collected about you (subject to providing adequate proof of your identity – ID card or passport)
  • Right to correction: Request correction of inaccurate, incomplete, or outdated information
  • Right to erasure: Request deletion of your personal information (the right to be forgotten)
  • Right to object: Object to the processing of your information for marketing or other purposes
  • Right to mobility: Receive your information in a structured and transferable format
  • Right to restrict processing: Request restriction of processing of your information in certain situations
  • Right to provide separate consent: Give separate consent for each purpose, including analytics and marketing cookies

We may refuse to provide personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third-party websites'

Our website includes external links and details about third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of any third party.

Update information

If you have notified us that you need to correct or update the personal information we hold about you.

Contact us

For questions, requests, or complaints regarding our privacy policy:

Privacy Protection Authority

If you are dissatisfied with the handling of your request, you may contact the Israeli Privacy Protection Authority:

Last update date

Last update date: 08/20/2025

This policy complies with the requirements of Amendment 13 to the Israeli Privacy Protection Law and is updated in accordance with changes in the law.

Policy changes

We may update this policy from time to time. Significant changes will be brought to your attention.

Useful links

Last updated: 08/20/2025