In the market boxes, products are collected from several stalls and shops in Hatikva market and Levinsky market. The products are all kosher without exception.
+Is it possible to request a specific day for delivery?
You can specify a requested day for delivery in the order notes and we will make an effort to answer the request. However, we cannot guarantee delivery on a specific day. משלוחים בימי שישי נעשים באיזור המרכז והשרון בלבד / באמצעות שליח אקספרס בתשלום נוסף ובתאום טלפוני.
+Do the deliveries reach any point in the country?
Deliveries in the central area from Sharon leave with a frequency of 3-4 times a week. Distant areas depart with a frequency of 1-2 per week, depending on orders.
+How can I order a vegan / gluten-free box?
When ordering, you can mark a request for a vegan / gluten-free box in the special notes section.
+Can the components of the box be changed?
Box ingredients vary depending on freshness and availability. In special cases, small changes to the comments can be requested, but we cannot commit to this.
+How do you maintain sterility in the packaging process?
In accordance with the guidelines of the Ministry of Health - the products arrive in sterile form from the suppliers and are packaged by us in a sterile space with gloves and masks. The employees all undergo a thermometer check every day in accordance with the guidelines.
+I would like to order a box from today to tomorrow, is this possible?
We try to get the shipments out as quickly as possible, but cannot commit to overnight deliveries. If necessary, you can coordinate with us by phone.
+Is there a special price for large orders?
of course! For orders of five boxes or more, you can contact us by phone and get a special quote - 0512233293 or via email - info@giraffa.me.
Tours
+Does the tour include alcohol?
Throughout the tour, chilled and refreshing white wine from the Tulip Winery will be served as the king's hand
+Sensitive to sensitive?
For all the vegans, vegetarians and gluten-sensitive people we took care and found excellent substitutes on each and every tour. Not every station will be able to eat everything, but no stomach will be allowed to walk home empty.
+Is the tour kosher?
All our tours are Kosher Style, meaning you eat only kosher dishes - no seafood, no pork and no meat with milk. They also don't go back to dairy after eating meat. However, those who are interested in a tour where all the stations hold kosher certificates are invited to go on a tour of the Hatikva Market / Machane Yehuda Market / Carmel Market in its training version.
+I have important guests from abroad, is it possible to have a tour in English?
Sure! Don’t tell anyone but In English our tour sounds much better
+How many participants in the group?
20 participants is the maximum number per group, if there are more employees we will arrange for an additional guide and the groups will go out in a staggered manner
+What happens if it rains?
In case of rain, the tour can be postponed to another date free of charge with 48 hours' notice, or the tour can be moved to the indoor market of Tikva, which can be toured even on flood days.
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